Frequently Asked Questions

Osteopathy is a gentle, hands-on form of healthcare that focuses on the musculoskeletal system – your bones, muscles, joints, and connective tissues. Osteopaths take a holistic approach, treating the whole body rather than just the symptoms. We believe that when your body's structure is properly aligned, it functions better and can heal itself more effectively.

At Osteoworks, our osteopaths use a variety of techniques including soft tissue massage, stretching, and joint mobilisation to help restore balance and promote natural healing.

Osteopathy can help with a wide range of conditions, including:

• Back pain and lower back issues
• Neck pain and stiffness
• Headaches and migraines
• Shoulder, elbow, and wrist pain
• Hip, knee, and ankle problems
• Arthritis and joint pain
• Sports injuries
• Postural problems
• Repetitive strain injuries (RSI)
• Pregnancy-related discomfort

Our osteopaths will assess your individual needs and create a personalised treatment plan to address your specific concerns.

Your initial consultation at Osteoworks will typically last 45-60 minutes. We'll start by discussing your medical history, current symptoms, and lifestyle factors that may be contributing to your condition.

Our osteopath will then perform a thorough physical examination, asking you to perform simple movements to assess your range of motion and identify areas of tension or restriction. You may be asked to remove some clothing for the examination, but you'll always be made to feel comfortable.

Treatment usually begins during this first session, and we'll explain what we're doing throughout the process. We'll also provide advice on exercises, posture, and lifestyle changes that can support your recovery.

The number of sessions varies depending on your individual condition, how long you've had the problem, and your overall health. Many patients experience significant improvement within 3-6 sessions, though some chronic conditions may require ongoing care.

At Osteoworks, we'll discuss your expected treatment timeline during your initial consultation and regularly review your progress. We believe in empowering you to understand and manage your own health, rather than creating unnecessary dependency on treatment.

Osteopathy is generally a gentle and comfortable experience. While some techniques may cause mild discomfort – particularly when working on tense or inflamed areas – most patients find treatment relaxing. You may experience some soreness afterwards, similar to the feeling after exercise, but this typically resolves within 24-48 hours.

At Osteoworks, we always work within your comfort level and encourage open communication throughout your treatment. If anything feels uncomfortable, please let us know immediately.

Yes, osteopathy is widely recognised as a safe form of healthcare when performed by a qualified practitioner. In Australia, osteopaths are required to complete a minimum of five years of university training and must be registered with the Osteopathy Board of Australia.

Our osteopaths at Osteoworks are fully qualified, registered, and committed to ongoing professional development. We conduct thorough assessments before treatment to ensure osteopathy is appropriate for your condition, and we'll refer you to other healthcare providers if needed.

Yes, osteopathy can be very gentle and is suitable for people of all ages, including newborns and children. Paediatric osteopathy uses extremely gentle techniques that are safe and comfortable for babies and children.

Many parents bring their babies to Osteoworks for help with feeding difficulties, sleep issues, and discomfort following birth. Our osteopaths have additional training in treating children and will ensure both you and your child feel relaxed and supported throughout the consultation.

Absolutely! Osteopathy is safe and beneficial during pregnancy. As your body changes to accommodate your growing baby, many women experience back pain, pelvic discomfort, and postural strain. Gentle osteopathic treatment can help relieve these symptoms and support your body through each stage of pregnancy.

Our osteoporks are experienced in treating pregnant women and use techniques that are safe for both you and your baby. Many patients find osteopathy helpful for preparing the pelvis for birth and supporting recovery postpartum.

While both osteopaths and chiropractors focus on musculoskeletal health, there are some differences in approach. Osteopaths take a holistic view, treating the whole body and focusing on how all the systems work together. We use a wide range of gentle techniques including massage, stretching, and mobilisation.

Chiropractors tend to focus more on spinal alignment and often use more direct manipulation techniques. Both professions are regulated and can be effective for treating musculoskeletal conditions.

At Osteoworks, we believe in collaborative healthcare and often work alongside other practitioners to ensure you receive the most appropriate care for your needs.

No, you don't need a referral to see an osteopath. You can book an appointment directly with Osteoworks. However, if you have a chronic condition and are eligible for a Chronic Disease Management Plan through your GP, you may be able to access Medicare rebates for up to five sessions per year.

We also accept patients with private health insurance, Workers' Compensation claims, and Department of Veterans' Affairs (DVA) cards. Our friendly team can help you understand your options.

Wear comfortable, loose-fitting clothing that allows you to move freely. You may be asked to perform simple movements during the examination, so avoid tight or restrictive clothing. For some treatments, you may be asked to remove outer layers, but you'll always be provided with appropriate covering and made to feel comfortable.

Your initial consultation at Osteoworks typically lasts 45-60 minutes, allowing time for a comprehensive assessment and your first treatment. Follow-up sessions are usually 30-45 minutes. We allocate adequate time to ensure you receive thorough care and have the opportunity to ask questions.

Yes, osteopathy is covered by most private health insurance extras policies. The amount covered depends on your specific policy and level of cover. At Osteoworks, we have HICAPS facilities, so you can claim your rebate on the spot and only pay the gap amount.

We recommend checking with your health fund to understand your coverage before your appointment.

Medicare generally doesn't cover osteopathy. However, if you have a chronic medical condition and your GP includes you in a Chronic Disease Management Plan (formerly Enhanced Primary Care Plan), you may be eligible for Medicare rebates for up to five allied health sessions per year.

Ask your GP if you're eligible for this program. Osteoworks can process Medicare claims in-clinic for eligible patients.

Booking an appointment is easy! You can:

• Call our friendly reception team
• Book online through our website
• Visit our clinic in person

We offer flexible appointment times to suit your schedule, including early morning and evening appointments. Our team will help you find a time that works for you.